Home isn’t your only delivery address.
Have your shopping delivered directly to one of thousands of locations nationwide.
Use a Parcel Locker
Collect your parcels anytime, day or night, from a free, secure Parcel Locker near you.1
Choose a Post Office
Prefer a Post Office closer to home, work or another location? Send your parcels to a participating Post Office of your choice.1
Send your parcels to your PO Box
Worried about the size of your delivery? If you’ve bought something that’s too big to fit in your own PO Box, we’ll give you temporary access to one of ours.1
Request to leave it in a safe place
If you’re not going to be home, you can request for your eligible delivery to be left in a safe place at home.3
Check on your delivery status
Track your parcel
Keep up to date with your deliveries.2
Redirect to a new address
Change of plans? We can redirect your parcel to a different address.4
1 Terms and conditions apply. Collection time limits apply. Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on to customers.
You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. Post Offices will accept parcels up to 22kg and not greater than 105cm in one dimension. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.
Parcel delivery via red doors is subject to size and availability restrictions. Parcels that can’t be delivered using a red door box will be given a card advising collection from your Post Office. Red door boxes are available at participating Post Offices.
2 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.
3 The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.
4 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location.
