Using the eParcel system

To start your agreement, you'll need an Australia Post Business Credit Account.

Already have an account? Speak with your account manager about including eParcel.

Otherwise, leave us a few details and one of our account specialists will call you back.

You have 3 options for integrating your freight management needs with eParcel.

The size and nature of your business will most likely determine your choice - but whether you do it from your office, your warehouse or outsource it altogether, we can assist.

Option 1: Use eParcel Online

 This is ideal for small volumes of freight (2,000-50,000 consignments a year). With eParcel Online you can: 

• Produce barcoded labels, electronic and paper manifests
• Access eParcel Returns, Express Post eParcel and international services
• Enter deliveries into the system or import data from other systems

Option 2: Use your own system

For sending more than 50,000 consignments a year, you might like to use your own warehouse management or ordering system. You can print barcoded labels and shipping information and send eParcel consignments via our suite of APIs.

Option 3: Use a third party system

 Are you already using an off-the-shelf third party management system or specialist system? If so, you may be able to integrate this system with eParcel, as most leading freight management systems are compatible.

How you prepare your consignment depends on the option you chose in step 2:

Option 1: Using eParcel Online

• Use your user ID and password to access eParcel Online. When you establish an eParcel agreement, we'll give you these details and free despatch labels to use with a laser printer
• Enter your consignment details into the system. To save time, you can import a file from another system
• Despatch an 'end-of-day' data file (manifest) online
• Print a copy of the manifest to send with your freight

Option 2: Using your own system

We can help with:

• Integrating your system with eParcel
• Preparing your consignments 
• Despatching an 'end-of-day' data file (manifest) and sending it securely to eParcel
• Printing a copy of the manifest to send with your freight

Option 3: Using a third party system

• Print suitable barcoded despatch labels and attach them to your parcels
• Despatch an electronic freight data file
• Print an 'end-of-day' data file (manifest)
• Your third party provider may be able to help you integrate their system with eParcel.

Your freight is now ready for us to collect, or for you to drop off at an Australia Post Business Centre or a selected Post Office. We'll process and scan your freight and assign it to a delivery person.